What Our Customers Are Saying
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-Anonymous
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The best I have ever been treated by any dealer. These guys are good people. My first CVO and the way they treated me was worth the 350 mile trip over my local dealer.
Michael Good, Leesburg, VA -
Just purchased slingshot and John was very helpful and dedicated throughout the entire purchasing process.
Randy Cash, BUTNER, NC -
Ive bought 2 motorcycles and my son has bought 2. Every time weve walked through the door it was a great and professional experience. I would highly recommend Neal Ketner Motors to anyone for there motorcycle needs.
Jason Miller, Hiddenite, NC -
John was a great salesman. Very forthcoming with information. Honest and very helpful from the beginning to finish. Also extremely helpful with any and all questions after my purchase. I give this dealership an A+ and highly recommend to potential buyers.
david smith -
I cant thank this group at Neal Ketner s enough. My dad has used Neal Ketner motors for years now and Ive started to as well. Currently just got my 2nd bike with it being my first Harley. I cant thank John enough for his communication on or off the clock, and was able to answer each and every question I had. And thank you Neal for these amazing bikes and for a great business. 10/10 recommend you guys to anyone!! Thank you for keeping your word as well. Look forward to being back!
Joshua Miller, Statesville, NC -
I've been to many, many dealerships to buy a car or a motorcycle in the last 50 years and I have never had a more pleasant experience than I had with Neal Ketner. It was great to be treated as a customer and with much respect.
-Anonymous -
I traded an Electra Glide Ultra for a Road King in September at this dealership and could not be happier. The whole experience was great. Neal made the whole process very easy and painless. If you are looking for a good used motorcycle, this is the place to look first. I will definitely check Neal Ketner Motors out again for future purchases. They also have maintenance items and parts. Check them out. You can't go wrong.
Barry Croucher, Gastonia, NC -
John was the best, and Neal the owner was even better!!! Thanks guys for a easy and great experience.
James Harrison, Willingboro, NEW JERSEY -
I PURCHASED OF THE TRIKE I BOUGHT IN DETAIL TO MAKE SURE THERE WAS NO ISSUES ,ALL PAPER WAS DONE BY MAIL AND DONE VERY FAST. HATS OFF TO SHIPPERS WE USED TO TRADE BIKES, EXCELLENT JOB.IF I TRADE AGAIN NEAL KETNER MOTORS AND SALESMAN JOHN SAPP IS WHO I WILL LOOK UP.P.S. BIKE WAS PERFECT SHAPE.
charles garrison, Fairmont, WV -
The whole experience was fantastic, communications between dealer and purchaser was awesome. I was informed at every step of the way and Neal's crew delivered the purchase to my doorstep. I was given a personal walk around of the bikes features.
Steven Wright, Chester, VIRGINIA -
Neal and John are two of the finest people to do business with. It is nice to know there are still some old fashioned businthess people out there. They stuck to their word and there was no pushy sales pitch. just a very nice bike at a fair price. John explained and showed me all of the features of the motorcycle. I cannot recommend them enough if you are looking for a quality motorcycle.
Ray Adams, Rock Hill, SC -
Great dealership I have brought 2 motorcycles and the experience was amazing ,They were great to deal with salespeople were amazing I will definitely be back for my next bike
Todd Sharpe, Cleveland, NC -
Back in January, I purchased a 21 Harley Tri Glide Ultra with only 71 miles on it from Neal Ketner Motors. The entire purchase experience was lacking nothing. Since I didnt have a N.C. motorcycle license at that time (moved to N.C. last year), they delivered it to my garage in the Lexington area! John and Neal were both phenomenal! I give them my kudos for this experience; however, what followed was even more amazing! While waiting for my DMV appointment to get my Motorcycle Learners Permit, I put about 45 miles on the trike on the roads in my local area. On my last two rides (which were abbreviated), the clutch started slipping badly. It worked fine just days previously. Internet searching revealed a clutch cable adjuster problem in even very low-milage bikes. Mine now had 110 miles. I called John about this; he talked to Neal. They quickly informed me that they would come out and pick the bike up and have it fixed. They did exactly such! They hauled it to a local Harley shop (Smokin Harley) who claimed the clutch was fried. If anything was friedI was! I have thousands of miles on multiple bikes that I have owned! Even when Neal and John picked it up, the clutch operation was erratic; at times, it seemed fine. Neal had his shop replace and adjust the clutch and replace the problematic plastic clutch cable adjustor. They also hauled the bike back to my house again. I now have about another 100 miles on it, and it is sweet! I highly recommend Neal Ketner Motors.
Michael Hamilton, Lexington, NC -
Outstanding customer service! Staff was very professional and personable. All questions were fully answered and absolutely NO PRESSURE to complete the sale.
Tracy Golding, Lexington, NC -
I purchased a 2019 Roadmaster Elite from Neal Ketner Motors. I had looked for over a year before finding her on a Saturday afternoon. I rode up to Winston Salem to take a look and she was everything I expected. Beautifully detailed and showroom condition. After a test drive, we settled on a deal and I went home to Georgia to get my trade and come back to finish the deal. John and Neal were so accommodating, professional, and friendly. I can't emphasize enough how easy the whole transaction was for me. They even held the bike for me on my word! The whole buying experience was just fantastic and I will personally endorse Neal Ketner Motors if you're looking to buy. I can't get over how well I was welcomed, treated, and accommodated throughout the transaction. The dealership was pristinely clean as were the bikes. I highly recommend them.
Terry Avans, Dalton, GA -
Quick and easy process. The staff was wonderful and knowledgeable about their merchandise of a number of vehicles. I would highly recommend a friend/family member to purchase a bike from this dealer.
Victor Garner, Temple Hills, MD -
Just completed purchasing a 2016 pre-loved Harley Davidson Tri-Glide. From the quick response to an internet inquiry from John to showing the bike pre-purchase to finalizing financial arrangements with Neal, it has been an excellent experience in no-pressure, high customer service, quality bikes!!Neal has acquired top-notch bikes in near-new, show room condition and sells them at a very fair, reasonable price. They are not as visible as an official Harley dealer, but, far outpace them in so many ways.I highly recommend them to anyone looking for a late model, quality pre-loved motorcycle.
Bruce Pirtle, Cleveland, TN -
The guys there are very knowledgeable and all around great people , they do all they can to put you with a bike and help arrange shipping for us. Will tell all our friends about them to make their next purchase well worth the trip from Nashville TN
Jesse James, CROSS PLAINS, TN -
Went to the dealership to look at a bike we seen on the web site. It wasn't exactly what we were looking for. In talking with Neal and telling him about the bike I was interested in I thought that was the end. A couple days later, got a call and picture of exactly what I was looking for. I now have a great (like new) bike that I got at a very fair price. It's great to deal with a company that doesn't forget you when you leave the business. Great friendly staff who really care care about the customer.
Earl Biggers, CLEMMONS, NC -
What a wonderful experience dealing with John at Neal Ketner motors.We saw a Tri Glide that my wife fell in love with on the internet. A single phone call was met with great information and accuracy. This led to the easiest purchase transaction ever buying a bike, Especially sight unseen from out of state in Florida.Dealing with this company long distance was excellent! Everything that was promised was delivered and every minute detail was handled professionally and timely.Thank you John, and thank you Neal Ketner Motors. You have our business for life!
-Anonymous -
So I recently purchased a 2018 Harley Davidson Street Glide from this dealership. I have taken a week or so of riding this bad boy before I did my review. Let me just say that working with these guys was one of the greatest buying experiences Ive had so far. This dealership has great prices they are Top-Notch!!! My Thanks to Jim in Sales, Johnny for delivering it to me the very next day and Neal Ketner for a great Dealership and great prices!!!
Al Barnes, Rocky Mount, NORTH CARO -
We recently purchased a 2018 Harley Davidson Ultra Limited. We were very Impressed by the inventory of motorcycles for sale at the dealership, the great prices, and amazingly every bike offered was in immaculate condition. Neal Ketner, Mr. Sapp, and the entire sales team were great to deal with and went out of their way to be helpful, along with no pressure selling. I will make my next purchase there and will recommend this dealership to everyone. Best experience I've ever had in purchasing a vehicle. A+ in every way !!
Gary Bourne, Hillsville, VIRGINIA -
Awesome Team, I had the please of working with all three of the fellows. This had to be one of the best business transactions I have ever had. Relaxing no pressure deal. By the way the Bike is AWESOME!
Kenneth Lassiter, Raleigh, NORTH CARO -
this is by far the best experience i have ever had when buying a vehicle these guys are AWESOME!
sue Simpson, Raeford, NC -
I recently purchased a used 2019 Polaris Slingshot from Neal Ketner Motors. My experience was fabulous. Neal and his staff were very courteous throughout the purchasing details. Not only they made me a great deal, my vehicle was delivered to my house.
Shi Tien Ting, Raleigh, NORTH CARO -
I am so very happy with the sales and service I received at Neal Ketner Motors. I was searching high and low for my next bike. Neal was great to work with, from the sales to the delivery. I will definitely do business with them again. Honest, straight forward and so easy to deal with. Thanks so much!
Patti Fogt, Salisbury, NORTH CARO -
Thanks I made it home safely with my 2016 Victory,, Thank Neal you and your staff are top notch.. I have already told 3 other people to check you out.
-Anonymous -
Thanks Mr. Ketner, and your staff. This was the best service that I've ever experienced purchasing any vehicle. I got a great deal on a 2014 street glide, and received more than I expected for my trade, he even threw in a pair of highway pegs for my ride back to Columbia,SC. Blessings too you, your family, staff and Ketner Motors. I will definitely see you for my next purchase. God Bless.
Derrick Sanford, Elgin, SC -
I had a really good experience buying from Neal and cannot say enough great things about him and his dealership. I was really impressed by his Harley inventory and how immaculate all the bikes were. I would definitely buy from him again.
David Brown, KERNERSVILLE, NC -
Neal was fabulous to deal with during my recent purchase of a Can-am motorcycle. It was great doing business with a man of integrity which is not a common practice these days. If anyone is looking for a vehicle they should look here first. Thanks again Neal it was a pleasure doing business with you and your company.
LarryLarry Daniels, Greenville, SC -
I found the Model and year I was looking for, '16 Night Rod Special, on the Website. Made the call and spoke to Neal about the bike and my trade. He called me back a short time later with some numbers that sounded good. I confirmed the deal over the phone. The bike was delivered 250 miles to my home and the trade was picked up. The Night Rod was as described with 8 miles on it and as new. Oh yeah, I was concerned about the age of the battery in a bike that had no use, his guys tossed a new battery in before delivery. The transaction could not have been any easier, it was quick,on time with no hassles. It's rare to do business with a handshake over the phone and have a smooth exchange.
I will do business here again.-Anonymous -
It was really a pleasure dealing with Neal on the bike purchase. Easiest process I have been thru on any purchases of any vehicles. Neal even delivered the bike to my home (2 hours away from the showroom). Great bikes in inventory, fair pricing, no sales pressure and overall a pleasurable experience.
steve ledford, Granite Falls, NC -
I just want to say a huge Thanks for everything to Neal, Ron and Pam!!! What an awesome shopping, buying and pick up experience! You will never meet a greater, easier group of individuals to purchase a bike from! Top notch, A+ and then some more on top of it! If you are looking for a great ride and ease of purchase, Neal and team are above the rest! Thanks all! Hoping to be back for the next one in a few years!!!
Coreu Rahlf, Black river falls, WI -
I purchased a used 2015 Street Glide Special. My experience at Neil Ketner Motors was very pleasant. I appreciate Neil and Pam's professionalism and courtesy. I would highly recommend Neil Ketner Motors to anyone. This was one of the quickest and easiest buying experiences I've ever had. Neal and Pam treated me like I was family. Pam helped me with questions I had with financing and paper work. While Neil helped me with questions about the bike, find a trailer to haul my bike back to Virginia, and even helped my tie it down.
Darrius King, Richlands, VIRGINIA -
Thanks for all your help and you both are total professionals. I already have two new prospects for customers. I gave them your web site address. I will do whatever I can to send you business.
Steve Ohio
John and Neal made the buying process simple. I talked to John on the phone a couple times and he sent a video of the bike. I drove from SC to Winston Salem to pick up the bike and it was just as described. A quick test ride and paperwork and I was out in less than an hour. They are the last of the old school handshake dealers and dont add a bunch of charges and fees. It was the easiest and most pleasant vehicle purchase I have ever made. As the Terminator would say, Ill be back!